If the issue persists, uninstall and reinstall your ESET product. Alert: Information regarding the Log4j 2 vulnerability. Clear update cache is unavailable If Clear button next to Clear update cache is unavailable the button is greyed out , restart your computer and then attempt to update again before you restart, click here to bookmark this article.
Last Updated: Oct 22, Was this information helpful? Additional resources. User Guides. You could consider doing a completely new installation using the removal tool first? After that, try to re-install using the MSI. Also, make sure that you have proper acces to the MSI file. Ok, I do like you told me.
Complete uninstall Eset AV, and then install again. Now, just to wait and see if we have some results. I can see from the above post, that you have done a clean installation by using eset uninstaller tool in safe mode, and it has apparently not help much. If the "clean update cache" trick do not help, then you can follow the last advice point 8 in the article from above. And take advantage of your local Customer Support, most offer phone support. Sorry I cannot guide you to your local support because I can't see in what part of the world you are from?
After two weeks situation with update is the same. Couple of days is everything ok, then NOD starts to download large file again with error.
Right now, I have two problems that they are not solved 2nd is with scheduled scan , and this is the first time in many years of using V3, V4, V5 ok, but V6 is disastrer.
A Process monitor log from a failed attempt to update 2. How do I create a Process Monitor file? By Saviour Started December 23, By goofy Started 4 hours ago. By st3fan Started December 22, By norlue Started 3 hours ago. Share More sharing options Followers 1. Current version — Shows the version number of the current product version you have installed. Last successful update — Shows the date of the last successful update.
If you do not see a recent date, your product modules may not be current. Last successful check for updates — Shows the date of the last successful check for updates. Show all modules — Shows the list of installed program modules. After clicking Check for updates , the download will begin. A download progress bar and remaining time to download will be displayed. To interrupt the update, click Cancel update. Under normal circumstances, you will see the green check mark in the Update window, indicating that the program is up-to-date.
If you do not see a green check mark, the program is out-of-date and is more vulnerable to infection.
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