This is great software and have had for many, many years. The cost was always doable as well. Oh my what a mistake. I received countless. I mean hundreds of emails asking why I was going to renew it.. Writing Reviews till Customer Support answers the phone. It gets one star only because I cannot give negative stars. Had an old subscription with them and I canceled the auto-renewal they still charged me. I have been holding for 1 hour 52 minutes and counting.
If they are that busy with customer refunds something is seriously wrong. Avoid this stress and go with another more reliable service one with better customer service.
Now at 1 hour 53 minutes. I have used McAfee for a few years, and I believe what this company is doing may fall under hidden and sneaky practices to make money off of customers.
Therefore, this year, I am a little more vigilant about the the product. Admittedly I don't recall seeing it in the license agreement last year.
I paid for it and then went to McAfee website to install. There were many attempts on the website to trick the customer into signing up for auto renewal because it offers no choice. I believe I was able to avoid the auto renewal with the 1st download but with the 2nd download, the only way it will allow the download is if customer agrees with the license agreement before downloading. Today, I have made several attempts to contact the company with the contact phone number listed on the website but each time the call was dropped.
Also, with the same email used to download the 1st one, on the same day, practically minutes later when I attempted to do the 2nd download, I received a message that says it does not recognize the email address.
Does anyone know of a good, not so costly internet and virus security? Forced to give at least one star, don't even deserve one, should be an option for zero stars!!! Ordered 2 yr antivirus subscription in March Declined auto renewal. Called for help downloading and found that auto renewal is a default, told technician I wanted to decline it.
He promised to turn it off. Checked later in the month and it was not deactivated, called and spoke to Renz, he promised to deactivate it. I deactivated it prior to speaking with Renz, but apparently, as soon as you exit, it re-activates. Pretty sneaky and scammy if you ask me Never could apply for the free service - McAfee could not help nor could T-Mobile.
Why would Mcafee not help resolve this?? I was beyond frustrated at them. Also, found out that auto renewal had been set as active AGAIN despite my turning it off on sign up AND asking tech to uncheck it on call for help and calling specifically to have it deactivated.
Finally had enough of them today and called to cancel service, asked for email proof service was cancelled, and requested a refund for the second year of service. And they are arguing about refunding the second year. Much like a package left unattended on your doorstep, the risk of someone getting ahold of personal items or information is at an all time high. Online privacy is a premium, which is why mobile chat apps that proclaim to keep conversations completely secure are so popular—despite some recent hiccups.
In late April, security researchers discovered that the popular mobile messaging app, Viber, sent video and images without encrypting them the equivalent of scrambling the message so only the intended receiver can descramble and thus read first. To make matters worse, the app also stored the messages online on a publicly available server, making it possible for private photos and messages to be accessed by anyone with enough determination and knowhow.
The company has now solved the issue, but the potential damage done is still hard to determine. Snapchat , the popular messaging platform that promises to erase each message after it is viewed, recently settled with the Federal Trade Commission regarding a similar infraction. In December, I wrote about the security bug that allowed its chat histories to be stored in other apps on an Android phone—an easily exploitable security hole for hackers.
Additionally, whether something is supposedly anonymous or ephemeral, what you send is on the Internet forever in some form or another. While all of these vulnerabilities are fixable and often fixed as soon as they are discovered, the burden of protecting private messages still falls on the user. Because most of these mobile chat apps store messages on servers before relaying them to your intended recipient, it leaves them vulnerable to clever criminals or security loopholes.
Go to Community. Need to talk to an expert? Get help for your McAfee product from a support expert. Contact Support. Tune up your PC with our TechMaster service A paid service offering virus removal help, device and software set-up, troubleshooting and PC tune-ups. Visit TechMaster. A paid service that will eliminate all viruses, spyware and any other threats from your PC. Get Virus Removal Services. Email Address. Remember Me. Forgot Email Address or Password?
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